Shipping & Delivery Policy

Website: https://ramveon.com
Last Updated: October 13, 2026

At Ramveon, we aim to ensure that every order is processed carefully, packaged securely and delivered to your doorstep as efficiently as possible.

This Shipping & Delivery Policy explains our order processing procedures, shipping charges, estimated delivery timelines, tracking process and how we handle shipping-related issues.

1. Shipping Coverage

Ramveon intends to offer delivery across serviceable locations in India through authorized courier and logistics partners.

Delivery availability depends on the destination PIN code and the serviceability of our logistics partners.

If a location is not serviceable, we will inform the customer and discuss the available options before proceeding, where applicable.

International shipping will be available only if expressly offered on our website or confirmed by our customer support team.

2. Order Processing Time

Orders are generally expected to be processed within 1–3 business days after order confirmation and successful payment verification, where applicable.

Please note:

  • Orders placed on Sundays or public holidays may be processed on the next business day.
  • Orders requiring additional verification may take longer to process.
  • During sale events, festive seasons or periods of high demand, processing times may increase.
  • Orders containing products with different availability timelines may require additional processing time.

Order processing time is separate from the courier delivery period.

3. Estimated Delivery Time

Once an order has been dispatched, the estimated delivery time is generally 4–8 business days, depending on the destination and courier service.

Delivery may take longer for remote locations, areas with limited courier coverage or destinations affected by logistical disruptions.

The overall estimated delivery time includes order processing and shipping transit. These estimates are indicative and are not guaranteed delivery dates unless expressly confirmed.

4. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before the customer completes the purchase.

The applicable shipping fee may depend on the order value, delivery destination, shipment weight, promotional offers and the shipping service available.

Any free-shipping offer, minimum purchase requirement or special delivery promotion will be communicated through the relevant offer terms or checkout page.

Customers should review the final order total before confirming payment.

5. Order Confirmation

After placing an order, customers may receive an order confirmation through the email address, mobile number or other communication channel provided at checkout.

The confirmation may include the order number, purchase details, payment status and other relevant information.

Please retain your order number for future communication with our support team.

6. Shipment Tracking

Once an order has been dispatched, tracking details will be shared through the communication channel supported by our order management and logistics systems.

Depending on the courier partner, tracking information may take some time to become available after dispatch.

Customers can use the tracking reference provided to check the shipment status through the applicable courier tracking service.

If tracking information has not been updated for an extended period or the shipment appears delayed, please contact our customer support team with your order number and tracking reference.

7. Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information, including:

  • Recipient’s full name
  • Complete delivery address
  • City, state and PIN code
  • Active mobile number
  • Any necessary landmark or delivery instructions

If you need to change your delivery address, contact us as soon as possible after placing your order.

Address changes can generally be considered only before dispatch and are subject to operational feasibility. Once the shipment has been handed over to the courier, an address change may not be possible.

Ramveon will review reported address errors and help identify an appropriate solution where feasible.

8. Delayed or Undelivered Shipments

Although we aim to meet the estimated delivery timelines, delays may occur due to circumstances such as:

  • Courier network disruptions
  • Adverse weather conditions
  • Public holidays or peak shopping periods
  • Incorrect or incomplete delivery information
  • Remote-location service limitations
  • Security checks or other operational issues

If your order has not arrived within the estimated delivery period, please contact us so that we can check the shipment status with our logistics partner.

Where a shipment is confirmed lost, undeliverable or otherwise unresolved, we will review the circumstances and provide an appropriate resolution in accordance with our policies and applicable law.

9. Failed Delivery Attempts

Our courier partners may attempt delivery according to their standard delivery procedures.

A delivery may fail if the recipient is unavailable, the address is incorrect, the contact number is unreachable or the courier cannot access the delivery location.

If delivery fails, the courier may arrange another attempt or return the shipment to the sender in accordance with its procedures.

Customers are encouraged to keep their contact details active and coordinate with the courier when delivery assistance is requested.

If an order is returned to Ramveon, we will assess the circumstances and communicate the available options, which may include reshipment or cancellation and refund, where applicable.

Any shipping charges or additional arrangements will be handled in accordance with the terms disclosed at checkout and applicable law.

10. Damaged, Missing or Incorrect Products

Please inspect your package and its contents upon delivery.

If you receive a damaged, defective, incomplete or incorrect product, contact us as soon as possible, preferably within 24 hours of delivery, so that we can investigate the issue promptly.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photographs of the product
  • Photographs of the outer packaging and shipping label
  • An unboxing video, if available

Our team will review the information and determine the appropriate resolution, which may include a replacement, exchange or refund, depending on the circumstances and applicable law.

An unboxing video may assist our investigation, but its absence will not automatically eliminate rights or remedies available under applicable law.

11. Shipping and Returns

Shipping and delivery matters are handled under this policy, while return eligibility, exchanges, cancellations and refunds are governed by our Return & Refund Policy.

Please review the relevant policy before submitting a request.

Return & Refund Policy: https://ramveon.com/return-policy

If a product is defective, damaged, incorrectly supplied or not delivered as agreed, Ramveon will address the issue in accordance with applicable consumer-protection requirements.

12. Contact Us

For shipping enquiries, tracking assistance or delivery-related complaints, please contact:

Brand: Ramveon
Website: https://ramveon.com
Email: info@ramveon.com
Phone: +91 90040 01718

Please include your order number and tracking reference, if available, so our team can review your request.

13. Policy Updates

Ramveon may update this Shipping & Delivery Policy to reflect changes in its logistics arrangements, operational procedures or applicable legal requirements.

Any revised policy will be published on this page with an updated date.

RAMVEON — One Brand. Endless Possibilities.