Privacy Policy

Website: https://ramveon.com
Last Updated: October 13, 2026

At Ramveon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process and disclose information when you visit our website, browse our products, create an account, place an order, subscribe to our newsletter or contact us.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it before processing your personal information.

1. Information We Collect

When you visit or interact with our website, we may collect the following categories of information, depending on the features you use.

A. Personal Information

Information you provide directly may include:

  • Full name

  • Email address

  • Mobile or telephone number

  • Billing and shipping address

  • Account login and profile information

  • Information submitted through contact forms or customer support

  • Preferences or other information you voluntarily provide

B. Order and Transaction Information

When you place an order, we may collect and process:

  • Products purchased and order quantities

  • Order number and order history

  • Billing and delivery details

  • Payment status and transaction reference

  • Invoices, refund requests and exchange information

  • Communications relating to your purchase

Payment information is processed through the payment methods and providers made available at checkout. The extent to which payment details are collected or stored depends on the provider and payment method used.

C. Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, where enabled, including:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device and operating system information

  • Pages visited and links clicked

  • Date, time and duration of website visits

  • Referring website or traffic source

  • Website performance and diagnostic information

D. Communication Information

We may retain information contained in emails, contact forms, customer support requests, product reviews and other communications you send to us.

2. How We Use Your Information

Ramveon may use your personal information for the following purposes:

Order processing and fulfilment: To confirm orders, process payments, arrange shipping, deliver products, manage returns and refunds, and maintain transaction records.

Customer support: To respond to questions, resolve complaints, provide assistance and communicate information about your purchases.

Account management: To create and manage customer accounts, authenticate users and provide account-related features.

Website improvement: To understand website usage, identify technical issues, improve functionality and enhance the shopping experience.

Marketing and promotions: Where permitted by law and subject to any required consent, to communicate product launches, offers, discounts, newsletters and other promotional information.

Security and fraud prevention: To detect suspicious transactions, protect customer accounts, prevent misuse and maintain website security.

Legal and regulatory compliance: To maintain records, respond to lawful requests and comply with applicable tax, consumer-protection, data-protection and other legal requirements.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support its functionality and improve the browsing experience.

These may include:

  • Essential cookies: Required for core website features, such as shopping-cart functionality, account sessions and checkout.

  • Functional cookies: Used to remember preferences and settings.

  • Analytics cookies: Used, where enabled, to understand website traffic and visitor interactions.

  • Advertising cookies: Used, where enabled and legally permitted, to measure campaigns or deliver relevant advertisements.

You may be able to manage cookies through your browser settings or any cookie-preference controls available on our website. Disabling certain cookies may affect some website functions.

4. How We Share Your Information

Ramveon does not sell your personal information as a standalone commercial product. We may share information where necessary for the purposes described in this policy.

A. Payment Service Providers

Payment-related information may be shared with authorized payment processors to facilitate transactions, verify payment status, prevent fraud and process refunds.

B. Shipping and Logistics Partners

We may share your name, telephone number, shipping address and relevant order details with courier companies and logistics partners to deliver your purchases and provide shipment updates.

C. Website and Technology Providers

We may use third-party providers for website hosting, maintenance, security, analytics, communication, customer support and other operational services. Where these providers process personal information on our behalf, their access should be limited to what is necessary for their services and governed by appropriate safeguards.

D. Marketing and Analytics Providers

If analytics, advertising or marketing integrations are enabled, relevant information may be shared with those providers in accordance with the applicable settings, consent requirements and their respective privacy policies.

E. Legal Requirements

We may disclose information where required by applicable law, a lawful government request, a court order or a regulatory obligation, or where necessary to protect our legal rights and prevent fraud or unlawful activity.

F. Business Transfers

If Ramveon undergoes a merger, acquisition, restructuring or transfer of business assets, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

Depending on the systems we use, safeguards may include access restrictions, secure authentication, encryption in transit, software updates, backups and monitoring for security issues.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we will take reasonable measures to protect information in our custody or control.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Retention periods may depend on the nature of the information and the applicable requirements.

  • Order and financial records: Retained as necessary for order fulfilment, accounting, taxation and legal compliance.

  • Customer account information: Retained while the account remains active and as otherwise necessary for legitimate operational or legal purposes.

  • Customer support records: Retained as necessary to resolve enquiries, manage disputes and maintain relevant records.

  • Marketing information: Retained in accordance with applicable consent and communication preferences.

  • Technical and analytics information: Retained according to the settings and retention practices of the systems used.

When information is no longer required, we will take appropriate steps to delete or anonymize it, subject to legal retention requirements and legitimate exceptions.

7. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

  • Request information about personal data processed by Ramveon.

  • Request correction or updating of inaccurate personal information.

  • Request deletion of personal information where legally permissible.

  • Withdraw consent where processing is based on consent.

  • Opt out of promotional communications.

  • Raise a complaint or exercise other rights available under applicable data-protection laws.

To exercise these rights, contact us using the details provided in the Contact Us section.

We may need to verify your identity before processing a request. Certain information may need to be retained to comply with legal obligations or establish, exercise or defend legal claims.

Marketing Preferences

If you no longer wish to receive promotional emails, you may use the unsubscribe link where available or contact us directly. You may continue to receive essential communications relating to orders, payments, deliveries, security or customer support.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms or other external services.

These services operate under their own privacy policies and terms. Ramveon does not control the privacy practices of independent third parties, and we encourage you to review their policies before sharing personal information with them.

9. Children’s Privacy

Our online store is not intended to encourage children to provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in circumstances where applicable law prohibits such collection or requires parental consent that has not been obtained.

If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.

10. International Data Transfers

Depending on the website infrastructure and third-party service providers used, personal information may be processed or stored outside your state or country.

Where such transfers occur, Ramveon will take steps to ensure that they comply with applicable legal requirements and any required safeguards.

11. Privacy Policy Updates

We may revise this Privacy Policy to reflect changes in our business practices, website features, technology or applicable legal requirements.

The revised version will be published on this page with an updated date. We encourage visitors and customers to review this page periodically.

Where required by law, we will provide notice of material changes or obtain any additional consent that may be necessary.

12. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and relevant rules and other applicable data-protection requirements, to the extent in force and applicable.

Nothing in this policy is intended to exclude or restrict any right that cannot lawfully be excluded or restricted.

13. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or your personal information, contact us:

Brand: Ramveon
Website: https://ramveon.com
Email: info@ramveon.com
Phone: +91 90040 01718

Please include sufficient details about your request so that we can identify the relevant information and respond appropriately.

Ramveon — One Brand. Endless Possibilities.