Terms & Conditions

Website: https://ramveon.com
Last Updated: October 13, 2026

Welcome to Ramveon.

These Terms & Conditions govern your access to and use of the Ramveon website and your purchases through our online store. By accessing our website, browsing our products, creating an account or placing an order, you agree to these terms and the policies referenced herein.

If you do not agree with these terms, please discontinue using the website.

In these Terms & Conditions, “Ramveon,” “we,” “us” and “our” refer to the business operating the Ramveon website. “You,” “your” and “customer” refer to any person accessing the website or purchasing products from us.

1. Eligibility

To place an order on our website, you must be at least 18 years old or have the legal capacity required to enter into a binding agreement under applicable law.

If you use the website on behalf of a business or another legal entity, you confirm that you have the authority to accept these terms on its behalf.

You agree to provide accurate, complete and current information when creating an account, placing an order or communicating with our team.

2. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, colours, sizes and other details displayed on our website are accurate.

However:

  • Product colours may appear differently depending on your screen, device and display settings.

  • Minor variations in texture, finish, measurements or appearance may occur where relevant to the product.

  • Product photographs may include styling or presentation elements that are not included in the purchase.

  • Product availability, specifications and descriptions may change from time to time.

Please review the product description, size information, specifications and applicable conditions before placing an order.

If a product is materially different from its description or has a defect, you may have remedies under our Return & Refund Policy and applicable law.

3. Pricing, Taxes and Payments

All prices will be displayed in Indian Rupees (INR), unless stated otherwise.

Applicable taxes, shipping charges and other additional charges will be disclosed as required and shown during checkout where applicable.

We reserve the right to correct genuine pricing, listing or typographical errors and to update prices for future purchases. A price change will not automatically alter an already confirmed order.

Payments may be accepted through the payment methods made available at checkout, including UPI, debit cards, credit cards, net banking, Cash on Delivery or other supported methods, depending on availability.

You agree to provide accurate billing and payment information and authorize the applicable payment provider to process your transaction.

Payment processing may be handled by third-party payment service providers. Ramveon does not intend to store full payment-card credentials on its own systems unless specifically disclosed and lawfully implemented.

If a payment fails, remains unverified or is identified as potentially fraudulent, an order may be delayed, placed on hold or cancelled, subject to applicable law.

4. Order Placement and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An automated order acknowledgment does not necessarily mean that the order has been finally accepted. Order acceptance and fulfilment are subject to payment verification, product availability and the applicable checkout conditions.

We may be unable to fulfil an order because of stock unavailability, an incorrect listing, a payment issue or another legitimate operational reason. In such cases, we will communicate the appropriate next steps and arrange a refund where applicable.

We may decline or cancel orders where there is reasonable evidence of fraud, unauthorized transactions, misuse of promotional offers or other unlawful activity.

Nothing in this section removes any consumer rights available under applicable law.

5. Order Cancellation

Cancellation requests should be submitted as soon as possible after placing an order.

Whether an order can be cancelled depends on its processing and dispatch status and the applicable cancellation policy.

Once an order has been dispatched, cancellation may no longer be available. Eligible cases may instead be handled under our Return & Refund Policy.

Where a cancellation is approved and payment has already been collected, the applicable refund will be initiated according to the relevant policy and legal requirements.

For cancellation requests, contact our customer support team with your order number and registered contact details.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines communicated on the website or during checkout.

Delivery timelines are estimates and may vary due to destination, courier availability, public holidays, weather, operational disruptions or other circumstances beyond our reasonable control.

To fulfil an order, we may share the necessary delivery information with authorized logistics partners, including your name, shipping address, telephone number and order details.

Customers are responsible for providing accurate delivery information and ensuring that the parcel can be received at the specified address.

If a parcel is delayed, undelivered, damaged or incorrectly delivered, please contact us promptly so that we can investigate and provide an appropriate resolution.

Nothing in these terms excludes any responsibility that Ramveon may have under applicable law for defective, damaged, incorrectly supplied or undelivered products.

7. Returns, Refunds and Exchanges

Returns, refunds, exchanges and cancellations are governed by the separate Return & Refund Policy published on our website.

Please review that policy before placing an order.

Any applicable return conditions, eligibility requirements, request timelines and refund procedures will be interpreted consistently with the information disclosed at purchase and applicable consumer-protection law.

Where a product is defective, damaged, incorrectly supplied or materially inconsistent with its description, customers may have additional rights under applicable law.

Return & Refund Policy: https://ramveon.com/return-policy

8. Intellectual Property

All content on the Ramveon website, including the brand name, logo, product photographs, graphics, text, designs, page layouts, icons and other original materials, is owned by Ramveon or its respective licensors, unless otherwise stated.

Such content is protected by applicable intellectual-property laws.

You may browse the website and use its content for personal, non-commercial shopping purposes. You must not, without appropriate authorization:

  • Copy or reproduce website content for commercial purposes.

  • Republish or distribute our product photographs, designs or written materials.

  • Use our brand name, logo or other protected assets in a misleading manner.

  • Modify, sell or commercially exploit website content.

  • Infringe the intellectual-property rights of Ramveon or any third party.

All third-party trademarks and brand names remain the property of their respective owners.

9. Acceptable Use and Prohibited Activities

You agree to use our website lawfully and responsibly.

You must not:

  • Use the website for fraudulent, deceptive or unlawful activities.

  • Attempt unauthorized access to our website, servers or customer accounts.

  • Upload or transmit malicious software, viruses or harmful code.

  • Interfere with website security, availability or functionality.

  • Collect or misuse other customers’ personal information.

  • Submit false orders, fraudulent payment information or misleading claims.

  • Scrape, copy or commercially exploit website content without authorization.

  • Post unlawful, defamatory, abusive or infringing content where user submissions are permitted.

We may restrict access, suspend an account or take other appropriate action where there is reasonable evidence of a breach, subject to applicable law.

10. Customer Accounts and Information

If the website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, to the extent attributable to you.

You should notify us promptly if you suspect unauthorized access to your account.

We may suspend or restrict account access where necessary to investigate suspected fraud, protect users or comply with legal obligations.

Our collection and use of personal information are governed by our Privacy Policy.

Privacy Policy: https://ramveon.com/privacy-policy

11. Reviews, Feedback and User-Submitted Content

If you submit a product review, comment, photograph, suggestion or other content through our website or communication channels, you are responsible for ensuring that the content is lawful, accurate and does not infringe another person’s rights.

Where you submit content for publication, you grant Ramveon a non-exclusive, royalty-free licence to use, reproduce, display and distribute that content for purposes related to operating, promoting and improving our business, subject to applicable law and any agreed restrictions.

You must not submit content that is fraudulent, defamatory, unlawful, abusive or misleading.

We may moderate or remove content that violates these terms or applicable law.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment gateways, courier tracking systems, social media platforms and external websites.

These services may operate under their own terms and privacy policies.

Ramveon does not control independent third-party websites and is not responsible for their content or practices, except to the extent responsibility cannot lawfully be excluded.

Your use of a third-party service may be subject to that provider’s terms and conditions.

13. Disclaimer

We make reasonable efforts to maintain the accuracy and availability of our website. However, we do not guarantee that the website will always operate without interruptions, technical errors or temporary unavailability.

To the extent permitted by applicable law, website content and services are provided subject to their availability and the limitations described in these terms.

Nothing in this section excludes statutory warranties, consumer rights or remedies that cannot lawfully be excluded under applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, Ramveon will not be liable for indirect or consequential losses arising from website interruptions, unauthorized third-party actions or circumstances beyond our reasonable control.

Where liability arises in connection with a specific product purchase, any lawful limitation will be assessed in light of the circumstances, the amount paid for the affected product and applicable legal requirements.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct or any other matter for which liability cannot lawfully be excluded or limited.

Customers retain all mandatory rights and remedies available under applicable consumer-protection law.

15. Indemnification

To the extent permitted by law, you may be responsible for losses and reasonable costs arising directly from your unlawful use of the website, your material breach of these terms or your infringement of third-party rights.

This provision does not require you to indemnify Ramveon for losses caused by Ramveon’s own unlawful conduct or for any liability that cannot lawfully be transferred to a customer.

16. Grievance Redressal

We aim to address customer complaints and concerns promptly.

For order-related issues, product complaints, payment disputes or concerns about these terms, contact us using the details in the Contact Us section.

Where the Consumer Protection (E-Commerce) Rules, 2020 apply, the designated grievance officer must acknowledge complaints within 48 hours and redress them within one month of receipt, as required by those rules.

Ramveon will provide the applicable grievance contact details and follow the relevant legal requirements.

17. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our business, website functionality, products or applicable law.

Revised terms will be published on this page with an updated date. Changes will apply as permitted by law and will not retrospectively remove rights that have already accrued to customers.

We encourage customers to review this page periodically.

18. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Subject to mandatory consumer rights and applicable jurisdictional rules, disputes arising from the use of our website or purchases made through it will be handled by the competent courts or dispute-resolution forums having jurisdiction under applicable law.

19. Severability

If any provision of these terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The invalid provision will be interpreted or limited to the minimum extent necessary to make it enforceable, where legally permissible.

20. Entire Agreement

These Terms & Conditions, together with the applicable Privacy Policy, Return & Refund Policy, Shipping Policy and other policies expressly incorporated into the purchase process, govern your use of the website and your transactions with Ramveon.

If any provision conflicts with a mandatory legal requirement, the applicable legal requirement will prevail.

21. Contact Us

For questions, complaints or assistance relating to these Terms & Conditions, please contact:

Brand: Ramveon
Website: https://ramveon.com
Email: info@ramveon.com
Phone: +91 90040 01718

Grievance Officer: [Insert designated officer’s name]
Grievance Email: [Insert grievance email address]
Business Address: [Insert complete business or registered address]

Please include your order number, where applicable, to help us respond to your request.

These Terms & Conditions are intended to support compliance with applicable Indian laws, including the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000, and other applicable laws, as amended and in force.

RAMVEON — One Brand. Endless Possibilities.